Built for the Journey
Frequently Asked Questions
How long does shipping take for Timbuk2 orders?â–¼
Standard shipping typically takes 3 to 7 business days. We also offer expedited options at checkout if you need your new gear delivered more quickly.
What is your return policy for bags and accessories?â–¼
We offer a 30-day return window for all unused, non-custom items. Simply visit our online portal to initiate your return and receive a prepaid shipping label.
Which payment methods do you accept at checkout?â–¼
Timbuk2 accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing through Affirm so you can buy now and pay over time.
How do you ensure the quality of your products?â–¼
Every Timbuk2 bag is built to last using high-performance materials. We stand behind our quality with a lifetime warranty that covers defects in materials and workmanship.
